I didn't hear you....I had been having problems with an SGI machine not booting. It was reporting a SCSI device error on the boot disk. I placed a call with Technical Support at SGI, and before long an engineer rang back. The call went:
me: I can't boot the system - it reports (error).
Engineer: OK. Remove the disk. Can you tell me the manufacturer and model type.
me: Hang on ..... yep, it's (make) and (model).
Engineer: Right. Bang the disk edge onto a desk.
Engineer: Bang the disk edge onto a desk.
me: OK (bangs disk)
Engineer: I didn't hear you bang the disk. Do it again, but harder.
me: Errr, OK (bangs harder).
me: (bangs the disk so hard that it puts a dent in the desktop - I'm not kidding you either)
Engineer: OK, that's better. Now put the disk back in and try.
Did this, and the machine actually booted OK. The disk was one of a faulty batch which suffered from sticking drive heads. A new drive was despatched, but in the time before it arrived on site, it was not unusual to see me smashing this disk on the nearest desk just to get the machine to boot!
Thanks to: Anonymous Tech Supporter
From www.TechTales.com June 1998