Keyboard Trouble
As a Help Desk Manager I saw a puzzling problem report from a user.PROBLEM: When he typed the letter on the screen was different from the key that they pressed. A few examples only confussed matters as there seemed to be no relation between those typed and the results. Couldn't be coffee, no eating or drinking at the desks.
SOLUTION: Dispatch the hardware engineer.
He returned about ten minutes later to get a spare keyboard and chucked to himself. When he returned from the call we got the full story and a look at the keyboard he had replaced.
CAUSE: The user, being new to computers, had difficulty locating the keys on the keyboard. His solution to this was not to learn to type, he prised all of the letters from the keyboard and rearranged them in alphabetical order to make them easier to find!
Thanks to: Anonymous Tech Supporter
From www.TechTales.com June 1999
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